Common FAQ's
Go Nude products are waterless; each bottle or pouch is filled with potent concentrate, which outlasts other products on the market. When your products arrive, you simply have to add water. See the amount of water required for each product:
- Everything Surface Cleaner
Dilute 50ml of Everything Surface Cleaner with 350ml of water before use. 50ml concentrate makes 3x 400ml Keeper spray bottles.
- Bathroom Cleaner
Dilute 50ml of Bathroom Cleaner with 350ml of water before use. 50ml concentrate makes 3x 400ml Keeper spray bottles.
- Glass & Mirror Cleaner
Dilute 50ml of Glass & Mirror Cleaner with 350ml of water before use. 50ml concentrate makes 3x 400ml Keeper spray bottles.
- Floor Wash
Dilute 50ml of Floor Wash into a bucket as it fills with warm water. Mop or clean as required. Suitable for use as a multipurpose cleaner on any surface. Test an inconspicuous area first. Store in a cool, dry place. Can be used directly onto a wet sponge for spot cleaning.
Go Nude is currently available online only, in Australia, New Zealand & United Kingdom via this very website you have found yourself on!
Our floor cleaner at Go Nude is specifically formulated to work well on wooden surfaces. It contains essential oils of Sweet Orange, Fir Needles, and Peppermint, providing a delightful scent. The formula is pH-neutral and alcohol-free, so it won't dry out your floors or wooden furniture. We have extensively tested our floor cleaner on various surfaces such as waxed wood, engineered stone, concrete, marble, polished concrete, and Caesarstone, ensuring excellent performance without causing damage. As a precaution, we always recommend conducting a patch test first.
Usage Tip: To prevent a sticky residue, please follow the directions and dilute 50ml of Floor Wash with every 1 liter of water before use.
Yes, Go Nude products are pet-safe when used as directed. They are classified as non-hazardous in their diluted form. However, in their concentrated form, they should be stored safely away from children and pets and not ingested.
Our cleaners combine multiple antiseptics to create a powerful, antibacterial solution free of harsh chemicals. They are completely free from allergens, artificial perfumes, dyes, phosphates, SLS, chlorine, volatile organic compounds (VOCs), and endocrine-disrupting chemicals (EDCs).
Our products are responsibly formulated and produced in Australia using local ingredients. It took us over three years to establish our lab and warehouse in Alexandria, New South Wales. We produce, formulate, and pack Floor Wash, Everything Surface Cleaner, Bathroom Cleaner, and Glass & Window Cleaner in-house locally. Here is a list of our products and where they are made:
- Floor Wash (Australia)
- Everything Surface Cleaner (Australia)
- Bathroom Cleaner (Australia)
- Glass & Window (Australia)
- Carbon Negative Sugarcane Refillable Pouches (Australia)
- Glass Bottles (China)
Product
Our products contain a variety of essential oils. Here's a breakdown of their safety:
Citrus Oils (Sweet Orange):
- Safety: Sweet Orange essential oil has been extensively used in all species of animals and has GRAS (Generally Regarded As Safe) status. It is found in several top-selling pet shampoos and helps to repel fleas and other pests. However, it should always be diluted and applied topically with caution.
- Concerns for Cats: Sweet Orange oil contains d-limonene, which at extremely high concentrations (0.05% per kilogram of body weight) has caused reactions in cats when ingested. Our Universal Cleaner contains only 0.01% d-limonene and is not designed to be ingested.
Eucalyptus Oils (Eucalyptus Blue Gum, Eucalyptus Globulus Oil [Eucalyptus globulus], Eucalyptus Citriodora Oil [Eucalyptus Citriodora]):
- Safety Concerns: Eucalyptus oil can be toxic to dogs and cats if ingested or applied in high concentrations due to the presence of eucalyptol, which can cause adverse reactions.
- Safe Use Guidelines:
- Dilution: Always ensure eucalyptus oil is highly diluted. When diluted as instructed, Go Nude products contain eucalyptus oil at safe levels, posing minimal risk to pets.
- Cleaning Surfaces: Ensure the area is well-ventilated when using eucalyptus oil-based cleaners. Clean surfaces thoroughly and allow them to dry completely before allowing pets to access the area.
- Avoid Direct Contact: Avoid applying eucalyptus oil to pets' skin or fur.
- Storage and Handling: Store concentrated products securely out of reach of pets and children. Wash hands thoroughly after use.
Patchouli Oil:
- Safety: Patchouli oil is generally safe for pets when used in diluted form. However, because it has a strong scent, it should be used with caution to prevent irritation or allergic reactions.
- Safe Use Guidelines: Use diluted patchouli oil in a well-ventilated area and keep pets away from freshly cleaned surfaces until dry.
Clove Bud Oil:
- Safety Concerns: Clove bud oil contains eugenol, which can be toxic to pets if ingested in large amounts. It should always be used in a highly diluted form.
- Safe Use Guidelines: Ensure proper dilution and avoid direct application on pets. Clean surfaces thoroughly and allow them to dry before pets have access.
Peppermint Oil:
Safety Concerns: Peppermint oil can irritate pets, especially cats if inhaled or applied in high concentrations.
Safe Use Guidelines: Always use peppermint oil in a diluted form. Ensure the area is well-ventilated during use, and keep pets away from treated surfaces until dry.
- Fir Needle Oil:
- Safety: Fir needle oil is generally safe for pets when used in diluted form. It should be used with caution to prevent any potential irritation.
- Safe Use Guidelines: Use diluted fir needle oil in a well-ventilated area. Allow surfaces to dry completely before allowing pets to access them.
By following these guidelines and using Go Nude products as directed, you can safely clean your home while ensuring the safety of your fur babies.
All Go Nude products are designed to be safe for use with septic tanks. They contain biodegradable ingredients, such as plant-derived alcohol, a natural preservative, and germ killer. They are free from phosphates and other chemicals that can cause problems within septic systems.
Go Nude products are available in refillable glass bottles and recyclable bio-based laminate pouches made from sugarcane. These pouches are fully recyclable and designed to minimise environmental impact, making them a sustainable choice for eco-conscious consumers.
Yes, our products are designed to be both effective and economical. By concentrating our cleaning solutions, we provide long-lasting products that cost less than $3 per month. This affordability, combined with the efficiency of our formulas, makes Go Nude an excellent value for environmentally conscious consumers.
Yes, our products are free from synthetic fragrances, bleach, harmful chemicals, and allergens, making them safe for individuals with asthma and sensitive respiratory systems.
Why waterless?
Our waterless formulas provide highly concentrated cleaning power, reducing the need for excessive packaging and transportation. By eliminating water, we focus on delivering pure, effective ingredients that make our products last longer and perform better.
Go Nude products are highly concentrated, meaning a little goes a long way. This concentration ensures that each bottle or pouch provides more uses than conventional cleaning products, which are often diluted with water. Our carefully crafted formulas maximise efficiency, giving you a superior clean with less product.
Our commitment to sustainability is reflected in our packaging. We use refillable and recyclable glass bottles and pouches made from bio-based materials like sugarcane. By concentrating our products and offering eco-friendly packaging, we reduce the overall environmental footprint, minimise single-use plastics, and encourage a more sustainable lifestyle.
Waterless home-care products reduce the carbon footprint associated with transporting heavy, water-filled products. Additionally, the concentrated nature of our formulas means less packaging and waste overall. This results in fewer resources used and a significant reduction in plastic pollution, aligning with our mission to protect the planet.
Our products are designed to be effective and economical. By concentrating our cleaning solutions, we provide long-lasting products that cost less than $3 per month. This affordability, combined with the efficiency of our formulas, makes Go Nude an excellent value for environmentally conscious consumers.
Our waterless formulas enhance cleaning power and deliver longer-lasting scents. Our products' high concentration of natural essential oils ensures that your home stays fresh and inviting for an extended period, offering a beautiful and aromatic cleaning experience.
Discount
Yes, when you sign up for our email or SMS alerts, you will receive 25% off your first order.
This is limited to one use per customer. We reserve the right to change this discount amount and offer at anytime. This is a limited-time offer.
Note: Only one discount code can be used per order and cannot be combined with other promotions.
Shipping
Domestic Shipping:
- Takes up to 5 business days.
- Free shipping is available for orders over $80 Australia-wide.
International Shipping:
- Takes up to 14 business days.
- Shipping rates vary by region and are calculated at checkout.
- Free shipping is not available for international orders.
- Shipping times may be longer due to courier challenges
Returns & Refunds
We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return it for a full refund within 30 days of receipt. Full refunds are possible for "change-of-mind" unopened and undamaged products. Partial refunds are available for opened or used products. Refund requests must be submitted to care@gonude.com.au.
Return Shipping Costs:
- For faulty items, Go Nude covers initial and return shipping costs.
- For "change-of-mind" returns, the customer covers return shipping costs.
Eligibility for Refunds:
- Refer to the Terms of Service for specific criteria.
- Damaged products not covered by warranty may not be eligible for refunds.
Please visit our returns page for more information.
To initiate a return, please contact our customer service team with your order details at care@gonude.com.au. They will provide you with instructions on how to return your product.
Refunds are processed within 5-7 business days after we receive your returned item. The refund will be issued to the original payment method.
For further details or specific inquiries, it is recommended that you review the full Shipping Policy and Refund Policy on the company's website or contact their customer service directly at care@gonude.com.au.
- Covers manufacturer defects in design, material, or manufacturing.
- Must report defects within three months of noticing them.
- Does not cover damages due to misuse or accidents.
- Contact customer service care@gonude.com.au for details on coverage and pricing.
Contact us
Have a Question?
Customer Care care@gonude.com.au
Open: 9AM - 5PM AEST
We welcome your feedback and suggestions. You can also connect with us on Instagram @go_nude to share your experiences.
Wholesale
For wholesale inquiries: karen@gonude.com.au
Media
For media inquiries: claire@gonude.com.au
Mailing & Returns Address
Unit 2A 35-39 Bourke Road, Alexandria NSW 2015 Australia